The most common questions about our oils, the ritual, and ordering. Can't find the answer? Write to us — we read every message.
Nourishing is our one hero oil — rosemary and lightweight coconut MCT, made for the scalp.
Choose it if your hairline is thinning, your crown feels sparse, growth has slowed, or you're noticing hair loss. It's formulated to support scalp circulation and follicle health.
It's also a good first step if you're new to scalp oiling and want one simple, natural weekly ritual.
Yes. Every drop in every bottle is from natural origin — botanical oils and plant extracts. No synthetic fragrance, no silicones, no parabens, no preservatives.
Yes — fully vegan, and never tested on animals. Same goes for every one of our suppliers.
Generally yes — Nourishing is designed to be dermatologically suitable for sensitive scalps. Its lightweight coconut MCT base is gentle and non-comedogenic.
We always recommend a 24-hour patch test before the first application: place a drop behind the ear, wait 24 hours, check for any redness or irritation. If a reaction occurs, discontinue use.
Because our oils contain rosemary, clove and star anise essential oils — which aren't unanimously recommended during pregnancy — we suggest speaking to your healthcare provider before use. We'd rather you ask than guess.
Our oils contain essential oils that aren't suitable for young children's skin. Please consult a healthcare provider before using on anyone under 12.
Most people notice their hair feeling softer and their scalp calmer within 2–3 weekly rituals.
For visible growth (Nourishing users), allow 8–12 weeks of consistent weekly use. Hair grows roughly 1 cm per month — natural haircare works on a slow timeline, and that's exactly why we built the weekly ritual.
No. Nourishing is made with lightweight coconut MCT, which stays liquid year-round — even in the fridge.
There's nothing to warm before you use it, so it's always ready to drop straight onto the scalp.
Yes — amber glass bottles are fully recyclable. Rinse with warm water and recycle with your glass waste. The gold cap and the dropper are recyclable separately, with hard plastics.
Our Period After Opening (the little open-jar symbol on the label, "PAO") is 12 months. The oil stays freshest longer if you keep the bottle away from direct sunlight, or — best — in the fridge.
Once a week, ideally on the same day so it becomes a real ritual — say Sunday evening. More than once a week is usually too rich for most scalps and can leave residue.
We recommend three hours rather than overnight. That's long enough for the oil to penetrate the scalp and hair, and short enough that you don't transfer it to your pillow.
Oil and water don't mix. A single wash often leaves residue on the lengths after an oil treatment.
The first shampoo breaks the oil down. The second cleans it out. The result is clean, weightless hair — no greasy ends, no dull look.
No — your fingertips work just as well. A silicone massager can help if you find it uncomfortable to massage with your hands for the full 3–5 minutes, or if you want a slightly deeper stimulation.
We're launching our own soft-bristle massager soon. Let us know if you'd like to be notified.
We hand-pack and ship within 2 business days of receiving payment. PostNL then delivers within 2–5 business days.
Typical total time from order to doormat: 3–7 business days. We send a track-and-trace link by email so you can follow your parcel.
Not yet. We currently ship within The Netherlands only, while we grow the brand and the operations.
If you'd like us to ship to your country, email us — knowing where our customers are helps us prioritise. Belgium and the wider EU are next on our list.
Unfortunately not. For hygiene and safety reasons, opened cosmetic products cannot be returned, in line with Article 6:230p sub f of the Dutch Civil Code (BW). Once the hygiene seal is broken, the product can't be put back into circulation.
Sealed and unopened bottles can be returned within 14 days for a full refund. See our Shipping & Returns page for the full procedure.
If you're unsure which oil to choose or have a sensitive scalp, please contact us before opening — we'll help.
iDEAL (the default in The Netherlands) and credit cards (Visa, Mastercard). All payments are processed securely by Stripe, our PCI-DSS certified payment partner.
We never see or store your full card details.
Yes. We only collect what we need to ship your order and answer your questions. We never sell or share your data with marketing partners. We don't run analytics, tracking pixels, or advertising tools.
Full details in our Privacy Policy.
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